Help Desk Support Lead with Security Clearance Customer Service & Call Center - Pensacola, FL at Geebo

Help Desk Support Lead with Security Clearance

This role will be supporting the Persistent Cyber Training Environment (PCTE) platformThis person will be leading the help desk team as a Tier lll engineer, providing IT support and ensuring that the solutions align with the strategic objectives of the customerYou will be a member of the platform support team, and provide service design, transition, and operation , ensuring the services are aligned with the needs of the customerYou will use Jira Service Manager tools, vSphere, and other tools to monitor and maintain the PCTE platform to ensure its at peak performanceRequired Experience/QualificationsThis role requires an ACTIVE TOP SECRET CLEARANCE upon hire 5-8 years of directly related experience supporting help desk operationBachelor's degree in a technical discipline such as IT, computer science, systems or software engineering from an accredited college or university(5 years' experience in lieu of degree)DoD 8570.01-M IAT Level II Security Environment Certification:
CompTIA Security
CE, CISSPDemonstrated expertise in administering software systems within virtual machine and container-based hybrid cloud environments.Support the configuration, execution, and troubleshooting of virtual environments created by users within PCTEProficiency in Red Hat Enterprise Linux (RHEL) Identity Management (IdM) and Single Sign-On (SSO) using Lightweight Directory Access Protocol (LDAP)Experience in maintaining and supporting networks in NSX/NSX-TDemonstrated experience configuring and maintaining Linux based systems including the ability to create, modify and implement scripts to accomplish tasks. Recommended Skills Certified Information Systems Security Professional Comp Tia Security
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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